Overview

This website is operated by Astra Aura Perfumes. Throughout this website, the terms “we”, “us” and “our” refer to Astra Aura Perfumes.

Astra Aura Perfumes provides this website, including its content, products, services, features and other functionality, subject to your acceptance of these Terms & Conditions.

By accessing our website, browsing our products, creating an account or purchasing products from us, you agree to be bound by these Terms & Conditions, together with any other policies or guidelines referenced on our website.

These Terms & Conditions apply to all visitors and users of our website, including customers, account holders and other users.

Please read these Terms & Conditions carefully before using our website or placing an order. If you do not agree with these terms, you should not use our website or purchase products through it.

We may update, amend or replace these Terms & Conditions from time to time by publishing an updated version on our website. It is your responsibility to review this page periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

Our online store operates using WordPress and WooCommerce, which provide the technology and e-commerce functionality that enables us to sell our products online.

Section 1 – Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website and purchase our products only for lawful purposes and in accordance with these Terms & Conditions.

You must not use our website or products for any unlawful, fraudulent, unauthorised or prohibited purpose, or in a way that violates any applicable laws or regulations.

You must not:

• Attempt to gain unauthorised access to our website or systems.
• Introduce viruses, malware or other harmful code.
• Interfere with the operation or security of our website.
• Use our website to engage in fraudulent or misleading activities.
• Reproduce or misuse our website content without permission.

We reserve the right to suspend or terminate access to our website or services where we reasonably believe these terms have been breached.

Section 2 – General Conditions

We reserve the right to refuse service, cancel an order or restrict access to our website where reasonably necessary, including where we suspect fraud, misuse, unlawful activity or a breach of these Terms & Conditions.

You acknowledge that information submitted through our website may be transmitted electronically through various networks and may be subject to technical processes necessary for delivery.

Payment information is handled through our third-party payment providers using appropriate security measures. We do not generally store complete payment card details on our website.

You must not reproduce, copy, duplicate, sell, resell, distribute or exploit any part of our website, products, services or content without our prior written permission, except where permitted by law.

The headings used in these Terms & Conditions are provided for convenience and do not affect the interpretation of these terms.

Section 3 – Accuracy of Information

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate or current.

Product information, descriptions, images, prices, availability and other website content may occasionally contain errors or omissions.

The information on our website is provided for general information and product-related purposes. You should contact us if you require clarification about a product before placing an order.

We may update, change or correct website information at any time. We are not required to update information unless required by applicable law.

Section 4 – Changes to Products, Services and Prices

Product prices and availability may change from time to time.

We reserve the right to modify, update, suspend or discontinue products, services, website features or content at any time.

Where an order has already been accepted and processed, we will handle any applicable changes in accordance with Australian Consumer Law and our applicable policies.

We are not responsible for losses resulting from website changes, interruptions or discontinued services except where liability cannot legally be excluded.

Section 5 – Products and Services

Certain products may only be available through our website and may be available in limited quantities.

We make reasonable efforts to display product images, colours, descriptions and specifications as accurately as possible. However, the appearance of colours may vary depending on your device, monitor and screen settings.

Product descriptions, specifications, pricing and availability may change without notice.

We reserve the right to limit the quantity of products purchased by a customer, household or order where reasonably necessary.

We may discontinue products or refuse an order where a product is unavailable, incorrectly listed or cannot reasonably be supplied.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

Section 6 – Orders, Billing and Account Information

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There is an error in the product description or price.
• We suspect fraudulent or unauthorised activity.
• An order appears to have been placed for resale or commercial distribution without our approval.
• There has been a technical or payment processing error.

If we cancel or modify an order, we will make reasonable efforts to contact you using the contact details provided when the order was placed.

You agree to provide accurate, complete and current information when placing an order or creating an account.

You are responsible for ensuring that your billing, shipping, email and contact information is accurate so that we can process and deliver your order.

For information about returns, refunds and exchanges, please refer to our Returns Policy.

Section 7 – Third-Party Services

We may use third-party services and tools to help operate our website and business, including payment processors, shipping providers, analytics services, website security services and other technology providers.

Some third-party services may operate independently from Astra Aura Perfumes and may have their own terms and privacy policies.

Where you use a third-party service through our website, your use may also be subject to that provider’s terms and conditions.

We are not responsible for third-party services to the extent permitted by applicable law.

Section 8 – Third-Party Links

Our website may contain links to websites, services or platforms operated by third parties.

These websites are not controlled by Astra Aura Perfumes. We are not responsible for their content, accuracy, availability, security or privacy practices.

If you choose to access a third-party website, you do so at your own risk and should review that website’s terms and privacy policy before using its services or providing personal information.

Section 9 – Reviews, Comments and User Submissions

If you submit a product review, comment, feedback, suggestion, photograph or other content to us, you agree that the content:

• Is accurate to the best of your knowledge.
• Does not violate the rights of another person or business.
• Does not contain unlawful, threatening, abusive, defamatory, obscene or misleading material.
• Does not contain malicious software or harmful code.
• Does not impersonate another person.
• Does not infringe copyright, trademarks, privacy rights or other intellectual property rights.

By submitting content to us, you grant Astra Aura Perfumes permission to use, reproduce, display and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove or refuse content that we reasonably believe breaches these Terms & Conditions or applicable law.

You remain responsible for the content you submit.

Section 10 – Personal Information

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information and how you may exercise applicable privacy rights.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, our website may contain typographical errors, incorrect information or omissions relating to products, prices, promotions, shipping charges, delivery times, availability or other information.

We reserve the right to correct errors, update information, change product details or cancel an order where information is incorrect, subject to applicable Australian Consumer Law.

If we cancel an order after payment has been made, we will arrange an appropriate refund where required.

We do not undertake to update every piece of information on our website unless required by law.

Section 12 – Prohibited Uses

You must not use our website or its content:

• For any unlawful or fraudulent purpose.
• To violate any applicable laws or regulations.
• To infringe our intellectual property rights or those of others.
• To submit false, misleading or fraudulent information.
• To upload or transmit viruses, malware or harmful code.
• To interfere with the operation or security of our website.
• To collect personal information about other users without proper authority.
• To send spam, phishing attempts or other unsolicited communications.
• To scrape, crawl, copy or reproduce website content without permission.
• To impersonate another person or business.
• To circumvent or interfere with security features.
• For any purpose that may damage, disable, overburden or impair our website.

We may suspend or terminate your access to our website if you breach these requirements.

Section 13 – Disclaimer and Limitation of Liability

We take reasonable steps to keep our website available, secure and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure or available.

To the extent permitted by law, we are not responsible for losses caused by circumstances outside our reasonable control, including website interruptions, technical failures, telecommunications failures or third-party service interruptions.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law.

Where our liability can legally be limited, it will be limited to the maximum extent permitted by applicable law.

We will not be liable for indirect or consequential loss to the extent such liability can legally be excluded.

Section 14 – Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Astra Aura Perfumes, its owners, employees, contractors, service providers and affiliates from claims, losses, liabilities, costs or expenses arising from:

• Your breach of these Terms & Conditions.
• Your unlawful use of our website.
• Your violation of another person’s rights.
• Content you submit to our website.
• Your misuse of our website or services.

This clause does not apply to the extent that the relevant loss was caused by our own unlawful conduct or cannot legally be excluded.

Section 15 – Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

If it cannot be made enforceable, the affected provision will be removed without affecting the validity of the remaining provisions.

Section 16 – Termination

These Terms & Conditions remain effective while you use our website or services.

You may stop using our website at any time.

We may suspend or terminate your access to our website where reasonably necessary, including if you breach these Terms & Conditions or engage in unlawful, fraudulent or harmful activity.

Any obligations that arose before termination will continue to apply where appropriate.

Section 17 – Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Returns Policy, Shipping Policy and any other policies published on our website, form the terms governing your use of our website and services.

If we do not immediately enforce a particular provision of these Terms & Conditions, this does not mean that we have waived our right to enforce that provision in the future.

If there is any ambiguity in these Terms & Conditions, the terms will be interpreted in accordance with applicable Australian law.

Section 18 – Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

You agree that any disputes relating to these Terms & Conditions or your use of our website will be subject to the applicable courts and laws of Victoria, Australia, except where applicable law provides otherwise.

Section 19 – Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, website, technology or applicable laws.

The latest version will always be published on this page, together with the updated Last Updated date.

You should review these Terms & Conditions periodically.

Your continued use of our website after an updated version is published constitutes acceptance of the revised terms, to the extent permitted by law.

Section 20 – Contact Information

If you have any questions about these Terms & Conditions, please contact Astra Aura Perfumes using the details below:

Astra Aura Perfumes
Email: info@astraauraperfumes.com.au
Phone: 0466748379
Address: 8 Arthur Close
Truganina VIC 3029
Website: https://astraauraperfumes.com.au/